Technology in Retail

Customer experience(CX) is the whole reason we are here and we do what we do! Look at how tech developments have shaped the way we do business in retail. Here is the most telling quote from this article: “Those companies engaging with technology are reinventing how they do business, how they gain insight about their customers, and how they can connect with them in deeper ways. It used to be the big fish ate the small fish. In business today, the fast fish eats the slow fish. If companies don’t meet the expectations of the customer’s technology experience by investing in digital, their competitors will.”

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